PECOS COUNTY MEMORIAL HOSPITAL PATIENT PORTAL
Thank you for choosing Pecos County Memorial Hospital as your provider of medical services. Our Goal is to provide you with excellent care and hospitality. In compliance with the federal government's Meaningful Use Initiative, all hospitals will soon be required to provide patients (and/or a patient-authorized user) access to their patient record electronically. Having this electronic access through your personal, secured email will allow you as the patient the ability to review your medical record during your stay here at our facility. This access provides you with information, including but not limited to, medical procedures completed, medical history, medications taken, allergies, existing or developing medical conditions, etc. You can also download your confidential medical record to your own private computer for your personal records, as well as electronically share your record with another medical professional of your choice if there is a need.
Upon your discharge from our hospital, the email address you shared with us during the registration process will receive an auto-generated email from our electronic health record. This email will direct you to step-by-step instructions on how to access your personal medical record.
If you have any questions or concerns regarding this new initiative you can call us at 432-336-2004 and/or contact the Centers for Medicare and Medicaid Services website: http://cms.gov, and search "Meaningful Use."
Thanks again for choosing Pecos County Memorial Hospital & we hope you have a pleasant stay with us.
Patient Portal Access
Frequently Asked Questions
What is the Patient Portal?
The Pecos County Memorial Hospital Patient Portal is an online health electronic document management tool that includes a view of clinical data from your Electronic Medical Record (EMR).
The clinical data on the Patient Portal includes:
How do I access the Patient Portal once I have completed the invitation/account set-up process?
For future visits to the Pecos County Memorial Hospital Patient Portal after you have completed the initial setup process, you can log in at: https://www.thrivepatientportal.com. Remember, use this link after you have received a portal invite and completed the sign-up process.
Do I need special equipment?
No. All you need is access to a computer, an internet connection, and access to the email account that you provided during hospital registration.
How do I set up an account?
Step-by-step instructions on how to set up an account are included in this brochure. Once you have entered your information and have been prompted to create a username and password, you will only need your username and password to sign into your Patient Portal account in the future.
Can my family/friends access the information found on my Portal?
Yes, but only after you have given them permission. As a patient of Pecos County Memorial Hospital, you can choose to give an authorized representative access to specific hospital visits. You will be asked this information during the admission process.
Who should I contact if I have trouble logging in or accessing the HCCH Patient Portal?
If you have trouble logging in or accessing Pecos County Memorial Hospital 's Patient Portal, contact 432-336-2004 registration department at Pecos County Memorial Hospital Monday through Friday from 8am - 4:30pm CST.
Will I receive emails after each admission to the hospital?
No. After each admission to the hospital a new summary of care document will post to your patient portal. You may access the document any time after you are discharged. Once the initial email has been sent, the patient or authorized representative will not be sent new emails with each new visit.
What if I have questions about my medical records?
If you have questions about your medical records, or feel that an error has been made, please contact Pecos County Memorial Hospital's Medical Records Department at 432-336-2004 extension 4897.
Accessing your account
To access your account or additional accounts at a later time, please visit:
The Pecos County Memorial Hospital Patient Portal relates to services provided at Pecos County Memorial Hospital ONLY and will not include health information from any other health care facilities that you may have utilize for health services.
How to Register for Pecos County Memorial Hospital's Patient Portal: A Step-by-Step Process
You will receive an email invitation to create your patient portal account. Click on the link provided in the email to start the registration process.
Enter your Date of Birth, and then fill out the Username and Password fields. Email Address and Phone Number are optional. Select the checkbox that states "I verify that the information I have entered above is correct and my own personal information" and then click the REGISTER button.
Select an avatar.
Select three security questions and provide answers & click Submit. These are needed in case your password is forgotten.
You should be taken to a page indicating you have successfully registered for the Patient Portal. Select the link "Please click here to access the portal."
Select the Medical Record box.
Select applicable account. All accounts for your visits to Pecos County Memorial Hospital will be listed here.
Your patient summary information will now show. This will include information from your admission to the hospital such as test results, medications, allergies, immunizations and health issues.
To view another account, select back arrow next to your name in the top left corner.