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Accredited Hospital
Center for Improvement in Healthcare Quality (CIHQ)
Accredited Hospital
Center for Improvement in Healthcare Quality (CIHQ)


Complaint Process


Informing Patients of the Complaint Process

Organizations using CIHQ accreditation for deemed-status purposes must inform patients, or their surrogate decision maker, of the right to file complaints regarding quality of care concerns or safety issues to CIHQ. The patient/surrogate decision maker is not required to notify the organization prior to filing the complaint.

Information on how to contact CIHQ to file a complaint must be provided as follows:

Online:
https://cihq.org/complaint

Mail:
Center for Improvement in Healthcare Quality
P.O. Box 1540
Mexia, TX 76667-1540
Attn: Chief Executive Officer

Phone:
512-661-2813

Pecos County Memorial Hospital District does not and shall not discriminate based on race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. Pecos County Memorial Hospital District is an equal opportunity employer.

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